Discover Venice, Your Way

Privacy Policy

How Discover Venice, Your Way collects and handles personal information.

We respect your privacy and are committed to protecting your personal data.

Information we collect

We only collect information necessary to provide our tour services, including:

  • Name
  • Email address
  • Phone number (if provided)
  • Booking details (tour selection, dates, preferences)

How we use your information

Your data is used strictly to:

  • Process and manage bookings
  • Communicate with you about your tour
  • Provide customer support
  • Improve our services

We do not sell, rent, or share your personal data for marketing purposes.

Legal basis for processing (EU users)

We process your data based on:

  • Contractual necessity (to deliver booked services)
  • Legitimate interest (to improve services and communication)

Data storage and security

We take reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

Third-party services

We may use trusted third-party tools (e.g., payment processors, booking systems) to operate our services. These providers only access data necessary to perform their function.

Your rights

You have the right to:

  • Access your personal data
  • Request corrections
  • Request deletion of your data
  • Withdraw consent where applicable

To exercise your rights, contact us directly.

Data retention

We retain your data only as long as necessary to fulfill the purposes outlined above or comply with legal obligations.

Updates

This policy may be updated from time to time.